EDUC 6165: applying nonviolent communication or the 3 R's to solve any conflicts

The recent disagreement that I involved in happened at my child development center. There was a conflict between teachers in one of the classrooms. The new teacher, named Shante, just started in the room but she did not like the way the other teacher speak to her. The other teacher, named Lily, always got triggered by Shante's actions, no matter what she does in the classroom. Sometimes, their argument was so full of emotions. Sometimes Shante would prefer not to be in the same room with Lily. As their supervisor, I have to resolve the conflict more productively. I believe that both NVC and 3 R’s can play a significant key for me and everyone to be a better effective communicator in the early childhood field and reduce any conflicts occurring in the center. 



Think about any disagreements nonviolent communication (abbreviated NVC, also called compassionate communication or collaborative communication) is a communication process developed by Marshall Rosenberg beginning in the 1960s It focuses on three aspects of communication: self-empathy (defined as a deep and compassionate awareness of one’s own inner experience), empathy (understanding and sharing an emotion expressed by another), and honest self-expression (defined as expressing oneself authentically in a way that is likely to inspire compassion in others). 


Firstly, I believe that both teachers need to use and practice the NVC process as this can enhance the way they communicate with each other. NVC navigates both of them to be aware of feelings, emotions and needs appropriately and effectively. For example, we communicate our feelings with “I feel…”, which allows us to distinguish feelings from thoughts. Once we have learned to understand and express our feelings and needs, we can figure out how to get our needs met. Moreover, NVC in the classroom may assist the students and the educators to think, speak, and act in a creative manner. By fully embracing compassionate solutions in a collaborative manner, individuals can focus their attention on the feelings and needs of each person and state what actions might best fit their needs, at no one else’s expense.

Moreover, I will provide training of 3 R's or known as Respect, Response, and Relationship, to both teachers to form positive relationships and enhance healthy social and emotional skills with each other and then to the children. 3 R's allows us to interact and respond to each  other with respect; therefore, both teachers should show respect to each other when interacting and responding as they want to be treated.


Comments

  1. As their manager, how might you get them to practice NVC and the 3Rs? I know that brand new teaching teams can have bumps in the road when there is one teacher who is used to doing things in the classroom a certain way, and then the newer teacher comes in and that dynamic is challenged by different perspectives and different ways of doing things. As a manager, do you look at why they were paired together and how that teaching team could potentially be successful after working through these difficult moments?

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  2. To sort of reiterate what Nichole is saying, pairing is important. We have to remember that people have their own schemas which influences personality and communication. To deal with those differences takes an advance awareness of emotional intelligence and nonviolent communication.

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  3. My first year as supervisor, I had to deal with something like this between co-workers. How did their disagreements affect the children in the classroom, and how did other teachers think about the constant bickering between the two of them? Did you ever consider removing one of them from the room and replacing them with another teacher to see if that will help resolve the conflict?

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